This course gives bar and hospitality staff essential training on UK alcohol laws, Challenge 25, refusing service, and handling risky situations—helping you work safely, professionally, and responsibly.
CPD/CE Points: 60 Mins
Assessment: 12
Pass Rate: 80%
Working in a bar or hospitality venue means more than just pouring pints or mixing cocktails. You play a key role in keeping customers safe, ensuring alcohol is served responsibly, and protecting your workplace from legal issues. This course is designed to give you the essential knowledge and confidence to do your job safely, professionally, and within the law.
Throughout this training, you will learn about the UK alcohol laws, including the Licensing Act 2003, age verification through the Challenge 25 policy, and how to refuse service when necessary. We will also explore how to identify and respond to risky situations such as intoxication, harassment, drug use, or potential drink spiking.
You will gain practical tools to support customer well-being, build a welcoming environment, and handle tough situations with confidence. Whether you are just starting out or brushing up your skills, this course is packed with useful tips to help you navigate common challenges behind the bar.
By the end of this training, learners should be able to:
Encouraging Safe Drinking
12 Assessments
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QUALITY ASSURED: Our courses are researched and developed around the UK food and health and safety guidelines.
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