Learn to handle customer complaints professionally. This course covers communication, resolution techniques, and strategies to prevent issues, helping you turn complaints into opportunities to improve service and maintain customer trust.
CPD/CE Points: 30 Mins
Assessment: 10
Pass Rate: 80%
Learn how to handle customer complaints effectively with this training course for food industry professionals. Understand why complaints happen, how to respond professionally, and how to prevent issues from escalating. The course covers key elements of complaint management, including communication skills, resolution techniques, and strategies for maintaining customer trust. With a focus on practical solutions, this training helps you turn complaints into opportunities to improve service and strengthen your business.
This course aims to provide food professionals with the necessary knowledge and skills to effectively handle customer complaints effectively and efficiently.
Assessment
10 Assessments
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