This course equips food service staff and hospitality workers with key skills to deliver exceptional customer service. Learn effective communication, manage expectations, and build brand loyalty and a positive work environment.
CPD/CE Points: 90 Mins
Assessment: 11
Pass Rate: 80%
Ideal For: Food Handler,
Front-of-House Staff Handling Food
This course will equip food service staff, customer service professionals, and hospitality workers with essential skills and best practices to deliver exceptional customer service. From understanding the importance of effective communication to managing customer expectations, this module provides you with actionable insights that can elevate the overall dining experience, build brand loyalty, and foster a positive work environment in the food handling industry.
The aim of this course is to equip food service staff, customer service professionals, and hospitality workers with essential skills and best practices to deliver exceptional customer service to their customers.
By the end of this course, learners will be able to:
Assessment
10 Assessments
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QUALITY ASSURED: Our courses are researched and developed around the UK food and health and safety guidelines.
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